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Anand S. is a Lecturer at
the National Institute of Social Work and Social
Sciences, Bhubaneswar Medical social work is a field of
professional social work, the concept of which had
originated in England in the 1880s. It got
acceptance in the United States in early 1900s.
Service to the sick has been a part of Indian tradition.
However, its scientific orientation is of recent origin
(GOI, 1987, 175). Around 1945, some Indian doctors who
had been abroad had observed the functioning of
"almoners" in Britain and medical social
workers in the USA, as part of the health team. They felt
the need to have a similar pattern of team work in India
as well.
The Bhore Committee Report (GOI, 1946) had strongly
recommended the appointment of medical social workers in
hospitals. Probably by the influence of these
recommendations the first medical social worker was
appointed in J.J. Hospital, Bombay, in 1946.
The Evolution of
the Concept of Medical Social Work
Historically medical social work with a
scientific basis started in hospitals. However, gradually
it has spread to clinics, dispensaries, rehabilitation
centres, public welfare agencies and community health
programmes. Over a period of time, with the changes in
approaches towards health, the roles and functions of
medical social workers also have changed tremendously. In
the light of the above discussions, the present paper
attempts to analyse the concept of medical social work,
its changing functions and the present status of medical
social workers in India.
In the late 19th century Dr. Richard Cabots
insights into the "shortsightedness" of
hospital-based treatment inspired him to introduce a new
staff member, whom he termed as `medical social
worker. Initially medical social workers had a
limited purpose of reviewing the applicants for admission
to the dispensary and to exclude those unsuitable for
free care. Soon they were able to understand and respond
to the varied needs and problems of the patients, and
thus gained greater acceptance from the people as well as
from the medical team. Thus at the curative and
rehabilitative levels of health care, the medical social
worker helps the patients to cope up with the
psycho-social problems that arise out of ill-health and
disability and enable them to lead a productive and
satisfactory life.
The
medical social worker with his/her knowledge of the
dynamics of human behaviour as well as skills in
establishing purposeful relationships, tries to know the
patient as a person, his socio-economic
conditions, his attitude towards health problems, his
relationship with the family, taps community resources
and acts as a liaison between the patient and the
community.
At the preventive and
promotive phases of health, the medical social worker
studies the socio-cultural pattern and the health needs
of the families and the community, interprets the same to
the team and derives maximum participation of the people,
so as to raise their health status. Thus the existence of
the medical social worker in a health settings can in
itself be a recognition of the psycho-social aspects of
health.
The Bhore Committee had opined that the hospital
social service brings to the care of the sick in
institutions such knowledge of their social conditions as
well as hasten and safeguard their recovery and help to
prevent any recurrence. Such knowledge enables
those responsible for their treatment to understand and
treat the patients illness more effectively. In the
carrying out of her duties, the medical social worker has
become in fact an assistant to the physician in the
diagnosis treatment and rehabilitations of the patient.
Role of the
Medical Social Worker
In the modern era of varied and complex diseases
for which the medical science is unable to find out
remedies, the functions of a medical social worker
attains much importance. One such example in recent times
is the emergence of Acquired Immuno Deficiency Syndrome
(AIDS) as a major threat to community health, for which
there is no effective medicine or vaccines till date. The
disease has already created panic among the planners,
medical professionals as well as the social workers. The
reported cases of irrational and inhuman treatment of
AIDS patients by the medical professionals, their family
members and the society are clear-cut evidences to such
irrational panic or, to coin a term "AIDS
Phobia". Lack of awareness regarding various issues
related to AIDS such as how the disease is transmitted,
what are the major precautions to be taken for prevention
and besides, the belief that AIDS is transmitted only
through sexual promiscuity especially that of
homo-sexuality, are the underlying causes for such a
panic. Here the role of medical social worker varies from
clarifying the doubts of the people to the myriad social,
psychological and economic problems related to AIDS.
Rehabilitation of the patient to his/her own family and
the society is one of the major concerns of medical
social work. At the preventive level the medical social
worker can help the people by giving counselling to
reduce high risk behaviour such as prostitution,
intravenous drug use, homosexuality etc. The social
worker can create awareness regarding the need for use of
only HIV negative blood for transfusions, safe sex
practices etc.
The same functions of medical social workers are
applicable to all other serious diseases in India such as
TB, Leprosy, Cancer etc. Except in case of AIDS, there is
effective treatments available for them in modern
medicine especially if diagnosed early. The medical
social worker with the skills in understanding the person
in his totality and with the application of
various social work methods such as case work, group
work, community organisation, social work research and
social welfare administration can influence the treatment
and rehabilitation process. By using social case work
methods, which is an enabling process of one-to-one
relationship. The medical social worker can interpret the
nature of the disease and its implication to the patients
and their families, and can study the socio-economic
conditions of the patient to provide necessary emotional
support during the crisis situation, use the technique of
environmental modification, if necessary, so as to enable
the patient to benefit from the prescribed treatment.
He/she can also interpret the patients psycho-social
problems to the other members of the family.
Medical Social
Interactions
Group work is another method of social work
through which the social worker helps the individuals in
group. Using group work, the medical social worker
enables the patients with similar problems to come
together so that they feel less isolated and lonely. This
could bring about a feeling of belonging. Medical social
worker can use this group as a therapeutic agent for
emotional growth and attitudinal changes among the group
members. Thus the group can be used as a major vehicle
for mutual sharing and helping. Presently group work
method is widely used in the West among AIDS patients.
Community resources are tremendous in terms of health
care practices. Positive aspects of indigenous medicines
have to be popularised, especially when modern medicine
is inaccessible and unaffordable to the majority of the
population. Also we understand that there are limitations
for modern medicines. Thus using the skill in organising
the community the medical social worker can promote the
use of community resources with regard to health care.
People-oriented research is a neglected part in health
care systems in India. The majority of the social science
researchers look for cause-effect, as well as
cost-benefit analysis, whereas the need of the hour is
inter-disciplinary research which takes into account the
varied social, psychological, economic and cultural
aspects of the life of the people. Thus the
"people" are pushed backward while the
`disease and `medicine take the front seat in
planning. Social work research has the potential to
conceive the idea of "people-centred" research
in health, and the medical social worker has an important
role in promoting social work research so as to enable
the health care planning in the country.
Status of Medical
Social Workers
The status of medical social workers is directly
related to the recognition by the people, the health
team, the planners, the government, the non-governmental
organisations, the social workers and social work
education institutions. The role of medical social worker
in India is not well recognised.
The Medical Council of Indias report in 1973 on the
minimum standard requirements for medical colleges for
100 admissions, had recommended that there should be six
medical social workers in each of the Preventive and
Social Medicine Departments, two at the College, two at
the Rural Health Centre and two at Urban Training Health
Centre. If these recommendations are implemented by all
States, there would be requirements of more than 1000
medical social workers only for the Preventive and Social
Medicine Departments of Medical Colleges all over the
country. But development in this regard is meagre.
Response from the planners is also not encouraging as in
many of the committee reports after Bhore Committee (GOI,
1946) such as Mudaliar Committee (GOI, 1961), Srivastava
Committee (GOI, 1975) etc., the role and importance of
medical social worker was neglected. However the medical
colleges and big hospitals in the metropolitan cities and
other big cities have already started taking initiative
in appointing medical social workers. Thus the number of
medical social workers are increasing slowly but
steadily.
In hospital settings in India, the qualifications,
functions and duties of a doctor, nurse and other
auxiliary personnel have been defined. But for the
medical social workers, no function are identified nor
qualifications recognised as yet by the health team. Even
the social workers themselves and the medical team are
not able to identify various roles of social workers in a
medical setting. As a result in many cases they get low
acceptance and they enjoy only low status in the medical
team. Since in hospital settings, tangible results are of
paramount importance and the results of the work of the
medical social workers are often invisible as they deal
with social and psychological aspects of the patients,
often their contributions are not perceived properly by
the administrators and the medical team. Thus in many of
the hospitals the medical social worker functions as a
single worker. Very often the medical social workers are
engaged in routine and monotonous non-professional duties
which hampers their motivation to function effectively.
Also the salary of the medical social workers is very low
among the members of the medical team.
Unhealthy
Proliferation
According to Association of School of Social
Work in India (ASSWI) there are more than 60 schools of
social work, which offers Masters Degree in Social work.
However, recently there is a mushrooming of social work
education institutions in all parts of the country. Many
of these institutions do not have adequate professionally
qualified faculties. As the quality of social work
education itself is low in many of these institutions,
one can imagine the practical difficulties in the growth
of the profession in a very important field of social
work i.e., Medical Social work, which demands much input
from the profession. Also many of the schools of social
work in India are based in urban centres, and the rural
areas are totally neglected. One cannot simply blame the
medical profession or hospitals in rural areas for not
appointing medical social workers in their team. In many
cases they are not aware of even the profession called
social work and its importance in the treatment and
rehabilitation of the patients.
The response of the non-governmental organisations to the
importance of medical social worker is encouraging. Many
of the NGOs are giving importance to community-based
health care services in which medical social workers have
important roles to play. However, the development in this
regard is also very slow.
Conclusions and
Suggestions
The approach to health care has been changing
over the years from the focus on cure through
the wonders of modern medicine to the patient
in his totality. The time has arrived to
accept that modern medicine has its own limitations, as
the problems of human-beings are complex in nature, the
solution for which cannot be searched within the frame
work of medicine alone. The causes of physical problems
can be traced back to psychological, social and economic
history of the patient. Thus the understanding of health
from the focus of medicine needs to be
shifted to the "people.
The recognition should include peoples acceptance
of medical social worker and his roles, identification
and analysis of the roles of social workers by the social
worker themselves, recognition by the health team in
terms of accepting the importance of the medical social
worker for the health team, sharing views, mutual help
etc. It also needs recognition by the planners in terms
of bringing out issues related to medical social work.
From the Government side recognition should include
opening new avenues for medical social workers to be part
of the health team, fixing adequate and decent salary
scale on par with the other professionals, improving
promotion facilities etc. Recognitions of medical social
workers by the non-governmental organisation involved in
health care is another important aspect of status of
medical social workers. The recognition by the social
work education institutions should include giving
importance to field based practical experience in medical
social work to students of social work, identifying and
strengthening the theoretical aspect of social work
methods. This will help the students to apply the same in
practical situation and encourage social work students to
build up their career in the field. The rural areas where
more than 74 per cent of our population lives should be
given much more importance by the social workers and the
social work education institutions.
Reference
- Government of India.
(1987), Encyclopaedia of Social Work in
India Vol. III, Publication Division,
Ministry of Information & Broadcasting, New
Delhi.
- Government of India
(1975), Health Services and Medical
Education - A programme for Immediate
Action, Report of the Group on Medical
Education and Support Manpower, Ministry of
Health & Family Welfare, New Delhi.
- Government of India
(1961), Report of the Health Survey and Planning
Committee, Miknistry of Health, New Delhi.
- Government of India
(1946) Report of the Health Survey and
Development (Bhore Committee) Committee
Publication Division, New Delhi.
- Medical Council of
India (1973), Report New Delhi.
- Nadkarni, Vimla V
(1985), A Model of Community Health for Medical
Social Workers, Indian Journal of Social
Work, Oct. 1985, Issue - 3.
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